Direct Payment Support Service Staff Survey

Closed 7 Apr 2017

Opened 7 Feb 2017


We are trying to find out what staff think about the direct payment support service. Can you help by filling in this survey? Your feedback is important to us. Hearing what is working well and what isn’t helps us to improve services.

Confidentiality - Your answers will be treated as confidential and you will not be personally identified.

What we would like you to do - We would like you to help us by completing this survey and telling us about your experiences and views.


Why We Are Consulting

West Sussex County Council has a duty to provide personal budgets to people who are eligible for education, health or social care funding. The personal budget is used to meet their care and support needs. People can choose to get their personal budget as a direct payment, which the council pays into the person's own bank account. This is in order to give them more choice and control.

The council has a contract with Independent Lives which runs the direct payment support service. This contract is coming up for renewal and your feedback will help make decisions about the best way forward for the service.



  • Adur District
  • Arun District
  • Chichester District
  • Crawley Borough
  • Horsham District
  • Mid Sussex District
  • Worthing Borough


  • West Sussex County Council Staff


  • Adults Social Care