Parent / Carer Online Safety Survey

Closed 8 Jul 2018

Opened 29 May 2018

Feedback Updated 12 Apr 2019

We Asked

The West Sussex Parent/Carer Online Safety Survey ran from the 29th of May, 2018, to the 8th of July, 2018, and received 583 online survey responses. The survey was comprised of 31 questions, and was accessible via the ‘Have your say’ page on the West Sussex County Council Website. The aim of this survey was to better understand how parents and carers feel about keeping their children safe online and establishing what we, as a council, can do to help people keep safe online.

You Said

Top 3 Key Findings:

-Over half of respondents (57.74%) would not know who to report to if an issue arose

-Parents and carers are most concerned by Social Media, and the most commonly reported issues are social media based

-Parents and carers want more material available on websites, and more sessions run in schools


We Did

Since the survey we have created a number of resources that parents and carers can utilise online, including a new twitter page (@WSxSafeOnline) and a new ‘Staying Safe Online’ E-newsletter that have both been well received, and provide information on who to report online safety issues to, as well as information on the latest social media crazes and how to use them safely. We are also using the results of the surveys to inform future online safety prevention work across the county.


This survey is aimed at Parents and Carers in West Sussex about keeping children safe online.

The internet enables children to play, learn, create and connect - opening up a whole world of exciting possibilities. But with the digital world changing all the time, it can be a challenge to make sure your child is staying safe online.


Why We Are Consulting

West Sussex County Council Community Safety & Wellbeing Team would like to better understand how parents and carers in West Sussex feel about keeping their children safe online. What the main worries and concerns are as well as the types of resources that are viewed as helpful in giving useful advice and support. This will help us to understand if any further resources are needed and how parents and carers may be better supported in this area.




  • All Areas


  • Residents e-Panel
  • Families
  • Carers
  • Parents


  • Childrens Social Care
  • Child exploitation
  • Information Technology
  • Internet
  • Social Media
  • Community Safety
  • Public Protection