West Sussex Personal Use Cybercrime/Online Safety Survey

Closed 19 Nov 2018

Opened 15 Oct 2018

Feedback updated 12 Apr 2019

We asked

The Community Safety & Wellbeing Team at West Sussex County Council launched two Cybercrime surveys in order to gather feedback about people’s perceptions and experiences of Cybercrime/online safety over the last 12 months. The ‘Personal Use’ Cybercrime survey was aimed at all West Sussex residents aged 18 or above, and received 519 responses. The ‘Business’ survey was aimed at managers and business owners, and received 13 responses. Both surveys ran for 5 weeks, from Monday the 15th of October, 2018, to Monday the 19th of November, 2018.

You said

Top 3 Key Findings

-More than half of respondents to the personal use cybercrime survey have experienced an attempted Cyber-attack

-Roughly 30% of respondents do not feel confident in their knowledge of how to protect themselves against Cybercrime

-Only around a quarter of businesses surveyed have an information and cyber security policy in place

We did

Since the surveys have taken place, we have stepped up the amount of information we are sharing with regards to Cybercrime through our E-newsletter, our twitter, and our page Staying Safe Online webpage accessible on the County Council website. The Community Safety & Wellbeing Team are working with partners to inform future online safety prevention work across the county, and will use the survey material to improve our services.


This survey will gather feedback about people's perceptions and experiences of Cybercrime over the last 12 months, and is aimed at residents in West Sussex who are 18 or older.

This survey is available from 15/10/2018 until 19/11/2018 and will take about 10 minutes to complete.

If you are a business owner/manager, and would like to answer a similar survey from the perspective of your business or organisation, please follow the link below to take you to our Cybercrime Survey for businesses & organisations.

West Sussex Cybercrime Survey for Businesses & Organisations - https://haveyoursay.westsussex.gov.uk/communities-public-protection/cybercrimebusiness/

If you require this information in an alternate format, please let us know by contacting us using the contact details provided.

*Please Note* - Question 6 'What are your biggest concerns in relation to Cybercrime? Please rank highest concern to lowest concern' - You should rank the option you are most concerned about in slot number 1, and the option you are least concerned about in slot number 11.

Why we are consulting

West Sussex County Council's Community Safety & Wellbeing Team would like to better understand how residents in West Sussex feel about Cybercrime.

Identifying the main concerns surrounding Cybercrime, and recognising the most helpful resources will improve our ability to deliver effective prevention work going forward to protect our communities. 


  • All Areas


  • Anyone aged 18 or over


  • Community
  • Community Safety
  • Community Resilience
  • Public Protection
  • Crime
  • Safeguarding